Privacy Policy

This Privacy Policy explains how Gelee AI, Inc. (“Gelee”, “we”, “us”, or “our”) collects, uses, discloses, and protects information about you when you visit gelee.ai (the “Site”), use our free tools (the “Tools”), or subscribe to our AI SDR platform (the “Services”).

By using the Site, Tools, or Services, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use the Site or Services.

1. Information we collect

1.1 Information you provide

We collect information you provide directly, including:

• Account & intake data: name, email, company, role, LinkedIn URL, ICP details, voice samples, objection playbook, calendar link, and any other content you submit through our intake form, free tools, or onboarding.
• Free-tool inputs: LinkedIn URLs, About-section text, post drafts, follower CSVs, industry, timezone, quiz responses, and email addresses you provide to receive results.
• Communications: messages you send us via email, support, or contact forms.

1.2 Information collected automatically

When you visit the Site or use the Tools, we automatically collect:

• Usage data: pages viewed, links clicked, referrer, time on page, browser, operating system, device type.
• Network data: IP address (hashed for rate-limiting), approximate location.
• Cookies and similar technologies: see Section 4.

1.3 Information from third parties

When you use our AI SDR platform, we process information from third-party services you authorize us to access — primarily LinkedIn (your profile, messages, and connections under the scope you grant) and your calendar provider (e.g., Cal.com, Google Calendar) for booking links.

2. How we use your information

We use information to:

• Provide, operate, and improve the Site, Tools, and Services.
• Train your AI SDR voice model on the writing samples you provide (limited to your account; not used to train shared models).
• Send transactional emails (audit reports, magic links, playbooks, account notifications).
• Send marketing emails about new tools and product updates (you can unsubscribe anytime).
• Respond to support requests.
• Enforce rate limits, prevent abuse, and protect against fraud.
• Comply with legal obligations.
• Analyze aggregate usage to improve product decisions.

3. Sharing & disclosure

We do not sell your personal data. We share information only with:

• Service providers who process data on our behalf under written agreement: Anthropic (LLM provider, processes prompt content during AI generation), Supabase (database hosting), Upstash (rate-limit cache), Vercel (hosting and analytics), Resend (transactional email), and Meta (advertising attribution via the Meta Pixel).
• Authorized integrations you explicitly enable (e.g., LinkedIn, calendar provider, CRM).
• Legal authorities when required by law, court order, or to protect our rights.
• Successors in the event of a merger, acquisition, or sale of assets — subject to the same terms of this policy.

4. Cookies and tracking

We use:

• Essential cookies for session management and security (cannot be disabled).
• Analytics cookies via Vercel Analytics (privacy-respecting, no cross-site tracking).
• Advertising cookies via the Meta (Facebook) Pixel for conversion measurement and retargeting on Meta platforms.
• Local storage for preferences (e.g., dismissing pop-ups, saving form drafts).

You can disable cookies through your browser settings. Disabling cookies may degrade site functionality. EU/UK visitors: we are working on a cookie-consent banner; in the interim, please email anjali@gelee.ai to opt out of advertising cookies.

5. Data retention

• Free-tool submissions: retained for up to 24 months for product improvement and abuse prevention, unless you request earlier deletion.
• Customer account data: retained for the life of your subscription plus 30 days post-cancellation, unless you request earlier deletion or longer retention is required for legal, tax, or audit purposes.
• Voice models & conversation history: retained for the life of your subscription. Deleted within 30 days of cancellation.
• Backups: retained for up to 90 days.

6. Your rights

Depending on where you live, you have the right to:

• Access the personal data we hold about you.
• Correct inaccurate data.
• Delete your data (right to erasure, GDPR Article 17).
• Port your data to another provider in a machine-readable format.
• Object to processing for direct marketing.
• Withdraw consent at any time where we rely on it as the basis for processing.

To exercise any of these rights, email anjali@gelee.ai with your request and the email address associated with your data. We respond within 30 days.

EU/UK residents have the right to lodge a complaint with their local data protection authority. California residents have additional rights under the CCPA/CPRA, including the right to know what personal information has been collected, sold, or disclosed.

7. Security

We implement industry-standard technical and organizational measures to protect your data, including encryption in transit (TLS), encryption at rest, access controls, and audit logging. No system is perfectly secure; if we become aware of a breach affecting your data, we will notify you and applicable regulators as required by law.

8. International transfers

Gelee AI, Inc. is based in the United States. Personal data we collect may be transferred to and processed in the U.S. and other jurisdictions where our service providers operate. Where required, we rely on Standard Contractual Clauses or equivalent safeguards approved under GDPR.

9. Children

The Site, Tools, and Services are not directed to anyone under 18. We do not knowingly collect personal data from children. If you believe we have collected data from a child, contact us and we will delete it.

10. Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top reflects the most recent version. Material changes will be communicated via email (if you have an account) or a banner on the Site.

11. Contact

Questions or concerns about this Privacy Policy or our data practices? Email anjali@gelee.ai.

Gelee AI, Inc.